QR Codes and Feedback

Customers reach your Feedback Page by scanning a QR Code tied to a Feedback Point. Each Business starts with one default Feedback Point.

Generate a QR Code

1. Open your Business workspace.
2. Go to the QR Code tab.
3. Download or print the QR Code shown for your primary Feedback Point.

Place the QR Code where customers can scan it easily: at the counter, on receipts, or on table tents.

Customize the Feedback Page

The Feedback Page tab lets you style how customers see your Business: colors, links, and branding. Changes apply to the public page customers land on after scanning.

How customers submit Feedback

When a customer scans the QR Code, they open your public Feedback Page at /f/[slug]. They rate their experience and can leave a private comment for lower ratings.

Review Feedback

Open the Feedbacks tab in your Business workspace to see submitted Feedback. You receive an email notification when new Feedback arrives (if notifications are enabled in Settings).

Inactive Feedback Points

If a Feedback Point is inactive, the QR Code still exists but the public Feedback Page refuses new submissions. Reactivate the Feedback Point from the QR Code tab when you are ready to collect Feedback again.